EverFocus - RMA Page

RMA

RMA Information

USA & Canada RMA

Email: rma@everfocus.com

California:

Our Helpful RMA Support Team is available Monday - Friday 8:00am to 5:00pm Pacific Standard Time

Phone: (626) 844-8888 Press 3

Fax: (626) 303-1895

RMA Form: Download RMA Form

New York:

Our Helpful RMA Support Team is available Monday - Friday 8:30am to 5:00pm Eastern Standard Time.

Phone: (631) 436-5070 (option 4)

Fax: (631) 436-7350

RMA Form: Download RMA Form

Please check all shipping addresses before sending in returns.

> RMA

Welcome to EverFocus Electronics Corporation RMA Homepage. At our eRMA center, you can easily create an RMA request and check the real-time status of your RMA online.

To open a new RMA request, you MUST first contact our tech support team for issues you are experiencing with the unit. You will then be issued a ticket number for the unit (NOTE: please include your ticket number under the "Description of Problem" on your RMA request form).

Please fill out the eRMA online Form. After you complete the form and submit it online, you will receive an email shortly notifying you the status.

ATTENTION: If you do not have a valid email address, please use our fax version of the RMA request form. Failure to provide a valid email address AND/OR a ticket number will result in a delay in your RMA process. Thank you for your cooperation.

To check the status of an existing RMA case, please enter your RMA number below.

Click here to see EverFocus Electronics' Warranty and RMA policy. If you have further concerns or inquiries, please email us at rma@everfocus.com

Note: This RMA policy applies to the North American region ONLY (USA, Canada and Mexico).